Our Passion - Experiences

Partner CX Inc is founded on a passion for both Agent (AX) and Customer Experiences (CX). 

We are passionate and look forward to learning about your business to create custom tailored solutions that fit you and your needs. 

Our team has decades of experience in the industry, we approach solutions from multiple perspectives. Members of our team have been in your shoes looking for solutions. They have been the vendor designing and creating the systems to provide leading customer experience and supporting the solutions. Our unique set of experiences gives us a perspective on the technology and tools that empower your teams to create industry leading customer experiences.

  • World Class Customer Journeys
  • Improved Efficiencies and Revenue
  • Scalability and Growth
  • Team Member Experience (AX)
  • Customer Experience (CX)

From BPO's, Government, Health Care, Finance, National Sports Organizations, Non-Profits, and every industry in between, we have created solutions that make lasting impact. Empowering teams with the tools to deliver CX excellence.

Two people High Fiving during successful collaboration
WHO WE ARE

Customer Experience Technology and Tools

Professional and Expert Services
Whether it is Contact Center or Unified Communications, our team can evaluate, deploy, and optimize solutions to drive customer experience.

Evaluate  -  Deploy  -  Optimize

AI Solutions
Conversational AI, chatbots, agent assist, and self-service solutions can elevate agent and customer experience.

Ensure your AI solutions work with your Contact Center and Unified Communications for a seamless experience.

Managed Services
Administration, training, maintenance, and support plans to create a smooth transition to your new solution. 

Our packaged support plans cover most businesses, or we can create one that fits your requirements.

Support For Business

Partnering for Your Success

Leverage our experience and technical knowledge to empower your team to provide industry leading customer experiences (CX). Using tools like CXone, RingCentral MVP and Contact Center, Salesforce, Microsoft Dynamics and other platforms we can create a Unified Customer and Communications stack that provides a seamless experience for everyone. Improve efficiency and revenue while empowering your team with tools to provide revolutionary customer experience. Custom solutions with built-in tools to report and create a continuously evolving ecosystem.

  • Contact Center
  • Unified Communications
  • AI and Reporting
  • Managed Services
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